The DPCases Joomla extension has an intuitive full responsive interface. Your customers are able to enhance their cases with Joomla native tags and a proper description. All the needed information is available on one view and they will know the status of the case all the time and who is responsible of it.
To interact with your customer a commenting system is integrated and attachment support comes with DPAttachments. Tags are integrated from the Joomla tagging system and other.
On a category a default responsible and a due date can be defined that you customers will always have a person which takes care of their cases. The due date defines the date where all cases in this category will be solved. This is useful when you want to use a category as a milestone.
DPCases is also capable to send automatic reminders and close the cases when there is no activity. Without any interaction from you.
Cases can be searched right from the front-end by using different search criteria's like the full text search, status of a case or the tags.
DPCases uses the Joomla native language features to support your multilingual website. Every category or case can be assigned its own language.
All texts in DPCases are in a separate Joomla language file, which can easily be translated into your native language. To have permanent language translations in DPCases, you can publish your translation on transifex, which we will ship with all future releases of this Joomla Case management tool.
DPCases uses the native Joomla permission and access features to restrict content and actions for your visitors and site members. You can set global and per category permissions to define which users can administer (create, edit, delete, manage) the component, categories or cases. Access control is also implemented on a per category or per case basis.
DPCases is available by subscription. Please take a look at the table below for the available subscription packages and prices. Once you have chosen the most suitable subscription package, please click on the relevant corresponding ‘order’ button.
You can select from three packages: Starter, Standard and Premium. You will be asked to input your login details and will then be forwarded onto the checkout page where you can make the payment and sign up for the subscription. Once your order is completed, you will have access to the download section of the site, the forums and the support ticket system.
If you have any pre-sales questions relating to DPCases, please click here to contact us and we will endeavor to answer your queries as soon as possible. We listed some frequently asked questions for your convenience here.
|Price||29 $||39 $||59 $|
|Buy now *||Order||Order||Order|
|Duration||3 months**||6 months**||12 months**|
|Access to the support area|
* All Orders can be made with the secure paypal payment systems.
** The duration means that in this time you can download the software and updates (including major releases).